Atlantic Medical Imaging (AMI) launches innovative patient engagement platform from openDoctor.

AMI platform offers real-time, online self-scheduling capability complete with paperless registration for patients and physicians.

Atlantic Medical Imaging (AMI) has partnered with openDoctor to offer patients a secure, real-time online self-scheduling experience for its radiology services. The new platform, which is accessible 24-hours a day through the AMI website, makes it easy and convenient for patients to schedule an appointment online. Patients get the benefit of seeing all available appointment timeslots in a given timeframe, filtered by location and can book their desired appointment instantly.

“Our goal is to make the process of scheduling an appointment as simple and easy as possible. This new tool enhances the patient experience by streamlining the appointment check-in process and making appointment booking and registration more accessible and convenient, said AMI’s EVP & CFO Daniel Seiders. “openDoctor’s advanced interface methodology creates a secure, real-time environment and maintains a consistent workflow that is vital to our operations. This is an important step forward that will make the scheduling process more convenient for both our patients and referring physicians.”

Additional features of the openDoctor system include email and SMS appointment reminders, customized test preparation instructions, online registration and mobile check-in. Patients that utilize the online scheduling tool now receive appointment reminders, exam forms and exam preparation instructions electronically and prior to their appointment. As a result, AMI is seeing increased operational efficiencies and cost savings.

“Analogous to the airline and banking industries, healthcare organizations are being challenged to focus on digital innovation, giving patients and physicians more access and convenience to their care online,” explained Joe Marino, Chief Revenue Officer at openDoctor. “To allow for a real-time scheduling solution, openDoctor uses a sophisticated and secure interface engine that fully integrates with existing EMR/RIS systems and can be implemented for routine to complex healthcare services. Our clients are able to not only lower costs, but also build value and customer loyalty in the process.”

About Atlantic Medical Imaging
AMI is a full service radiology practice operating eleven offices throughout New Jersey. AMI facilities are located in Atlantic County, Cape May County, Ocean County and Monmouth County. AMI specializes in MRI, CT, PET/CT imaging, Digital Mammography, Ultrasound, DEXA scans, Fine Needle Aspirations, Core Biopsies, as well as Nuclear Imaging, and X-rays.

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